We operate very differently from other consultancies in that, although we provide an exemplary and comprehensive service, we don't expect you to believe us. Not until we've proved it anyway.
You see, we want to be working with you in two, five, ten years time. If we can't exceed your expectations then frankly we don't deserve your business and we don't deserve to be paid much either.
And we want to be paid.
MA Associates have developed a revolutionary investment model, which ensures that our clients never take the risk of paying for an inadequate service. It's called the MA Associates Risk Share Model or, rather neatly, M.A.R.S.
In a nutshell, the amount you invest with us is dictated by the effectiveness of our service. And payment is at your discretion. If we deliver a service that only equals industry standards then we only expect a nominal fee. If you feel that we've surpassed those standards then we're willing to accept a higher fee. Fair and obvious stuff really.
And of course it means that our commitment won't diminish over time. We won't get sloppy or presumptuous. It's a sure-fire way to ensure that our standards never fall and we deliver a consistently high level of service.